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After years of Growth, Capital Expenditures, and Experience serving a broad range of industries we have refined our focus to address 5 distinct industries: Connector, Aerospace, Medical, Defense, and Energy. Realizing that we cannot be everything to everybody, we spent 2005 researching, developing and refining our strategic focus. After our yearlong project was complete we ended up with a new approach based on existing capital, capability, and market potential.
Senga Engineering is committed to supplying precision machined components that fully satisfy our customers' requirements. We position ourselves to achieve profitable growth by fostering an environment focused on continually improving the effectiveness of our Quality Management System and improving employee skills.
Our mission is to be a leader in providing world-class manufacturing solutions, based around our core competencies in precision machining to the Connector, Aerospace and Medical industries. Working collectively with our supply chain partners, we are able to provide complete, cost effective, high quality solutions to fulfill our customers short and long-term manufacturing goals. By embracing total quality management, and developing competent, highly trained, and motivated employees we will achieve a strategically planned growth that mutually benefits our customers, employees and company.
Commitment to quality-AS9100c registered qms
Our staff is fully committed to a total quality management and continuous improvement philosophy. It begins with the careful review of project specifications and the exhaustive inspection of first article components, and continues to the ongoing evaluation of finished product. Recognizing the importance of a certified quality system, Senga became registered to AS 9100B and ISO 9001:2001 on April 21, 2010. Senga successfully completed the transition to Revision C of AS9100 in September 2011, and is now in the process of transitioning to Revision D.
Commitment to on-time delivery
If we can't get you your parts on time within the agreed to timeframe, then what's the point in taking the order? We believe in being honest up front, rather than take an order we cannot complete in the allotted timeframe. We recognize the importance of delivery and how we could affect the timely completing of your projects. Therefore, we conduct weekly Production meetings to review our backlog looking out 2 weeks at a time, in an effort to uncover potential issues that can jeopardize out on-time performance. This performance is tracked and charted.
Total Customer satisfaction
A commitment, not a myth here at Senga Engineering. You've heard the phrase, "The customer is always right". We strive to uphold this truth. Having a strong customer focus is crucial in developing long-lasting, mutually beneficial partnerships with our customers. As a trusted source of supply, we become an extension of your company. Therefore, we rely heavily upon your overall satisfaction in terms of service, quality, delivery, quote turnaround and fair pricing.